Privacy Policy

  1. The information below applies to personal information we, Wendlo Limited (Wendlo, we or us), collect, receive and store about you (User) when you visit and browse our website or that you may provide to us in any other way.

  2. When you provide us with personal information, we are obliged to comply with the provisions of the Privacy Act 2020 (Act). We will collect hold, use and disclose that information in accordance with the principles set out in the Act. This means we will:

    1. use personal information only for the purpose we collect it for;

    2. retain that information only for so long as necessary to fulfill the purpose for which we have collected it; and

    3. disclose or release it to a third party only where we are required to or we are permitted by law to do so, if you have authorised the release or disclosure, or where it is the purpose (or directly related purpose) for which the information was collected.

  3. If you think we have breached the Act or you would like to find out more about our obligations, information is available on the Privacy Commissioner’s website at

What type of information do we collect?

  1. When you visit our website, we collect some non-personal information, such as the Internet protocol (IP) address used to connect your computer to the Internet, page response times, the length of visits to certain pages, page interaction information, methods used to browse away from the page; computer and connection information and purchase history. We use this information for the purposes of system administration, auditing use of the site and to improve our services. This information cannot be used to personally identify you.

  2. If you choose to provide us with personal information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile, we will use the information only for the purposes that you authorise it to be used for.

How we collect information

  1. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only:

    1. To provide and operate our services;

    2. To provide Users with ongoing customer assistance and technical support;

    3. To be able to contact Users with general or personalised service-related notices and promotional messages;

    4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

    5. To comply with any applicable laws and regulations.

How we communicate with Users

  1. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How we use cookies and other tracking tools

  1. Our website relies on the use of cookies, which are small pieces of data stored on a User’s browser. They are typically used to keep track of the settings Users have selected and actions they have taken on a site.

  2. We use cookies for many important reasons, such as:

    1. Providing a great experience for our Users;

    2. Identifying registered members (Users who registered to our site);

    3. Monitoring and analysing the performance, operation and effectiveness of our web platform; and

    4. Ensuring our platform is secure and safe to use.

  3. We use the following types of cookies:

    1. First-party cookies: Cookies that our website platform places on our site.

    2. Third-party cookies: Cookies that are placed and used by third parties.

    3. Session (transient) cookies: These cookies are erased when the User closes their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

    4. Persistent (permanent or stored) cookies: These cookies are stored on a hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about you, such as web surfing behaviour or your user preferences for a specific site.

    5. Strictly necessary cookies: These are the cookies that let you browse through our site. They are also necessary for security reasons.

    6. Functional cookies: These cookies "remember" registered Users in order to improve their user experience.

We recommend that you enable cookies in order to enjoy our website, but it is up to you whether you enable them or not. Not all features of our site may be available if you do not enable cookies.

Information updates and how to withdraw your consent

  1. If you wish to enquire about personal information we hold about you (if any), access, correct or delete any personal information we have about you, or do not want us to process or store your data anymore, please contact us at

Policy Updates

  1. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we may use and/or disclose it.